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Pt, saturday if you cannot submit requests to the optumrx® pa department through epa or. Watch a demo of the covermymeds solution with a live pa expert at go. covermymeds. com/demo. access our provider portal. View prior authorization status, initiate appeals and see denial history. Track prescription status and referral activities with enhanced dashboard views. Optum rx has partnered with. We’re here to help answer any questions you may have. Quickly find what you’re looking for. Call the number on the back of the member’s id card. For information on the. Click here to review pa guideline changes. give us a call. Available 24 hours a day, 7 days a week to answer questions or address. find health plan support by state, get technical assistance, or find network management support. As a health care professional, you can get the support and information you.