To start the process, contact us through online chat or 800. 331. 0500. For 15 days or more,. return or exchange your wireless device. If you bought your wireless device at att. com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your. the shipping label is located under the shipping label on the box. Remove the return label and stick to the box. Do not use the shipping label that came with your new phone. oct 31, 2018 · i was sent a new iphone xr in the mail via apple but there was no return label to ship my old phone to att. I need a return label It comes with a prepaid envelope with shipping label and a card detailing how to trade the old phone in. aug 28, 2024 · take a picture of the prepaid shipment return label that contains the return materials authorization (rma) number. Drop the device off at the designated shipping. If you need to return or.
