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if you still don't know who bought something using your account, let us know by following the steps below and we'll investigate further. Report an unauthorized charge. this privacy policy is provided by metabank and applies to metabank products and services. What we do how does metabank protect my personal information? click settings & privacy, then click settings. On the left, click meta pay, then click activity. Click on the unauthorized transaction, then click get help with this payment. tax refund sent to meta bank acct. Has anyones tax check went through and deposited, but didn't go into the bank account you. eps financial, a division of metabank®, prints checks in conjunction with the eps refund deposit account program. The eps refund deposit account program is a national. [19] in 2016, metabank announced two.