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paying off your auto loan. Your auto loan is paid off! Making payments after refinancing. Learn about the new due date on your auto loan and making payments. there are multiple ways to pay your capital one auto loan bill: Sign up for online banking to make online or mobile payments using your account information. call capital one customer service. If you prefer to speak with a representative directly, you can call capital one's customer service hotline. The exact phone number may vary. payoff address for capital one auto finance vehicle loans. Another important scenario where you need the correct address is when you're ready to pay off your auto loan. The payoff address is where you send the final. here are three things to know after paying off your loan: Capital one is responsible for releasing our lien. Once your loan is paid off, we will release our lien from your title.