To reach them on x, send a direct message (dm) to @tmobilehelp. These people are not the same as phone reps when you call for help. In my experience and. the latest posts from @tmobilehelp are they customer service for employees only, or some kind of elite customer support but anyone can get assistance from them? unlock eligibility for mobile devices on postpaid plans. The device must have been active on the t‑mobile network for at least 40 days on the requesting line. if you scroll down you'll see a section labeled: Everything you asked is there. To me, facebook is.
