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return rented equipment to the ups store nearest you. You do not need to box up equipment, since equipment serial numbers will be scanned and returned to verizon. Are getting replacement equipment due to an address change; how to return your fios equipment you must contact us to start the return process. We’ll let you know which ups stores are near your address so you can drop off your return. you can return your verizon cable box using the return kit provided by the company. Understanding how to properly return these items, as well as the specific items that must. After attaching a shipping label to the box,. You can return your verizon fios equipment to an authorized retailer. To find a retailer near you, visit verizon’s site and use their. I don't know how current this list is, but i believe these are the. the return is supposed to be brought to a fios corporate store location. Not a verizon wireless location. In my area verizon wireless doesn’t even like taking fios.